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Office of the Controller > Travel & Reimbursements > Frequently Asked Questions > FAQs- Reimbursement Questions
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FAQs - Reimbursement Questions

  1. Does the reimbursement information on this site apply only to travel expenses?  

  2. I need to reimburse someone for expenses incurred while on University business. Which system should I use?

  3. What do I have to do to get reimbursed?  

  4. When do I submit a reimbursement request?

  5. How long, after I incur expenses, do I have to submit my reimbursement request? 

  6. How do I find out the payment status of my reimbursement? 

  7. If my reimbursement request is for travel, can I submit it before the trip?   

  8. As an approver, what are my responsibilities?

  9. Exception handling: What is allowed?  

  10. What expenses are not allowed to be reimbursed?

  11. How do I find out my exception signer?

  12. What are the rates for Per diems, Mileage, and Currency exchange?

  13. What documentation do I need to retain for my records?

  14. Why was my report returned?

  15. What Harvard discounts are available?

  16. Where do I find Harvard's travel and reimbursement policies?

  17. Can I add information on the paper copy of the Web Voucher without creating a new report?


1. Does the reimbursement information on this site apply only to travel expenses?

No. The Travel and Reimbursements Office handles reimbursements for all out-of-pocket business expenses for the University.

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2. I need to reimburse someone for expenses incurred while on University business. Which system should I use?

The answer is at this link: Financial Administration ACTTS (A/P, Cash Management, Tax, Travel, and Sponsored Research committee papers.)    

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3. What do I have to do to get reimbursed?

Submit an expense report within policy and with proper documentation. See here for details.

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4. When do I submit a reimbursement request?

As soon as possible after incurring the expense.

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5. How long, after I incur expenses, do I have to submit my reimbursement request?

The report must be received in the Travel and Reimbursements Office no later than 60 days from the date the expense was incurred.  

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6. How do I find out the payment status of my reimbursement?

You can monitor the status of your report by logging in to Web Voucher and selecting "Requisition/Voucher History" from the WV Main Menu.   

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7. If my reimbursement request is for travel, can I submit it before the trip?

No.

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8. As an approver, what are my responsibilities?

See "Approver Responsibilities" in our 'Policy at a Glance'. Go there directly   

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9. Exception handling: What is allowed?

No exceptions are allowed.    

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10. What expenses are not allowed to be reimbursed?

See Appendix A in the University Business Wide Expense policy (.pdf)

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11. How do I find out my exception signer?

Contact your local financial office or call the Travel Office at 495-7760.

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12. What are the rates for Per diems, Mileage, and Currency exchange?

The answers are here.

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13. What documentation do I need to retain for my records?

Copies of the expense reports are recommended but not required.

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14. Why was my report returned?

A Revision Request Form is attached to every report that is sent back to the tubs with an explanation for its return. The most common reasons the TRO returns reimbursement requests are:

  • Expenses were not properly documented

    • Business purpose was missing or incomplete

    • Receipts were missing and no MRA was submitted

    • Required Financial Dean's (or equivalent) letter was missing or incomplete

    • Reimbursee's signature was missing

  • Expenses were unallowable under University policy

  • Expenses were submitted late

15. What Harvard discounts are available?

See the preferred vendors page here for a complete list of travel discounts. You must log in to view the details, as this is restricted to Harvard employees and affiliates.

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16. Where do I find Harvard's travel and reimbursement policies?

The answers are here.

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17. Can I add information on the paper copy of the Web Voucher without creating a new report?

Yes.

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